Installation of AOL Desktop Gold has failed

AOL Gold Download

To install the software in a device is to configure the application in an environment where it can run smoothly. To provide a hostile and suitable environment for installing the software is mandatory. Otherwise, it will not work correctly. Installation is a process where the program will decompress the data included in the installer before it copies the information to the hard drive. It is usually a 2-second process. After downloading the application, when ‘I agree’ agreement pops up, you have to click on ‘Yes’ to successfully install it. However, when if when you agree to the license agreement and start installing the software, it says installation has failed? This is the scenario, which appears the maximum with AOL Gold. When you try to install AOL Desktop Gold in the OS, and it shows installation failed; then you should think that what could go wrong. The first answer that should cross your mind is adequate system requirements. If these are correct, then the next thing to check that there is the availability of proper net connectivity. Moreover, if even the internet speed is quite fast, then the last thing to verify if any program or virus is stopping the software from being installed. Check for yourself and see what the cause for your error is. And, once it is identified, then solve the dilemma and install the software again.

Checking the system requirements

To install AOL Gold in the system, it needs to fulfill some of the requirements. It should be entirely compatible with providing a hostile environment.

  • RAM-1 GB
  • Internet Connection- Robust
  • Screen Resolution- 1024 X 768
  • Processor- 266 MHz
  • Operating System- Windows 7 or more

If you find that the system is unable to fulfill the requirements, then you can install the necessary updates first and then continue with the process

You can also reboot the system and clear the junk files that are accumulated in the hard disk.

Verifying the Internet Connection

Next thing, after checking the system requirements is to check the proper availability of internet connection. Try to open any website in Chrome or install any other software or game. If there is no issue with the Internet Services, then move to the next step. If there occurs a problem, then get in touch with your Internet Service Provider and ask the concerned to resolve the error

Scanning the system for present Virus or Malware

Run an antivirus scan in the system and check if any program inflicted with malware is causing the issue. If yes, then delete the program and get away with the computer’s bugs.

Therefore, once you have identified the actual reason behind the installation error, you can proceed towards installing the software again. Click on the download AOL Desktop gold file extension, click on Run, agree to the terms and conditions and install it.

How to restore disappeared AOL Gold icon

Missing AOL Desktop Gold icon issue can be quite uncanny as it can appear at any time. You log in to your system and find that the desktop icon for the AOL Gold software is missing. It can happen after Windows update or a few other reasons. Usually, the issue gets resolved after you delete the software from the device and download AOL Desktop Gold in the system again. Installing the application automatically creates a desktop icon. However, before you try reinstalling the software, you can go for the necessary troubleshooting steps. This blog discusses the issue in detail and provides a solution for the desktop icon not showing on Windows 8, 8.1, and 10. You can view the shortcut icon but unable to view the actual AOL Gold icon. Follow the steps shared below and implement the same.

Solution 1- Restoring the disappeared icon from the system tray.

A system tray is a taskbar, which appears at the bottom of the screen and has all the icons of the applications that you frequently use.

  • Click on the small triangle icon on the extreme right side of the system tray.
  • Tap on ‘Customize’
  • Search for AOL Desktop Gold software.
  • Right-click on the same and select the option of Show Desktop icon.

Solution 2- Restoring the disappeared icon from ‘My Computer.’

  • Click on ‘My Computer’ icon on the desktop and then tap on the ‘View’ option.
  • Further, navigate to ‘Options’ and then go to the ‘View’ Tab.
  • Click on the radio button near ‘Show hidden files, folders, and drives.’
  • Click on ‘Apply’ and then move to the C: drive folder.
  • Tap on the ‘Users’ folder.
  • Click on the name from which you log in to the system.
  • Search for the option of ‘AppData’ folder.
  • Click on the ‘Local’ tab and then you can see the desktop icon with the name of ‘IconCache.db’
  • Delete the cache.db file.
  • After that, right-click on the taskbar and then go to the task manager.
  • Tap on Windows Explorer and then click on ‘End Task.’
  • Click on Run New task. In the Open folder, type explorer.exe. Click on, Okay.
  • The above method is an alternative way of restarting the system. To see the changes take effect, you can also restart the system.
  • This will relaunch the AOL Desktop Gold icon.

The above-given steps will help you to recover the missing AOL Desktop icon. Nevertheless, if you find that this issue keeps on occurring and again, then you can install AOL Desktop Gold software in the system.



How do I backup my AOL Desktop Gold?

AOL Desktop Gold is able to provide you a quality satisfaction as it helps to protect your data and other files using the advanced features and enhanced technologies. AOL desktop gold is an efficient way of browsing the internet and accessing emails simultaneously with the sheer feeling of the immeasurable experience. It not only helps you access the internet but also provide you a greater advantage to access the video, music, and games with the advanced innovative approach. You can download AOL desktop gold and use these features to enhance your experience. Now if you want to access your AOL desktop gold to a new computer and want to keep your data and other files accessed you need to follow this blog till the end. You will get complete information about making backups and import/export the data and other files to your new computer. You will need this support either you try to log in with the new computer or log in with your old AOL account.

Easy process to back up your AOL desktop gold

There are three types to create a backup for AOL desktop gold. You can import and export files to the new computer/from the previous version or can directly create a backup.

Type 1. Import and export data to another computer

In this case, you want to access AOL data to another computer you need to follow this method to import and export files:

  • Go to the login page and sign into AOL desktop gold
  • In the settings option navigate “My data tab”
  • Then select “Import” or “Export” option as you prefer
  • Now you can grab those files that you want
  • You should also create a password that will provide you the access of files later

Type 2. Import AOL gold data from the previous version

In case if you are trying to access AOL gold data from the previous version you can easily import it with these steps given below:

  • Open the AOL login page and sign in with your username and password
  • Navigate the file option and open it
  • Now you need to open “Import Wizard” and click “Ok” to start the process
  • After completing the process again click on “Ok”

Type 3. Create a direct backup of your AOL desktop gold

  • To do so follow these steps:
  • Navigate the files named .abi
  • And find “C_America Online 9.0” folder
  • Choose the option “Organize folder” and click “Edit/copy”
  • Then you can locate this file to any of the chosen folder
  • Once you choose the folder open menu option and paste it here

These processes are complete solutions to create an easy backup of your AOL desktop gold in an easy manner. You can download and install AOL desktop gold latest version and experience the most advanced browsing services.

How to access old mail from inactive AOL Gold subscription

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The new AOL Desktop Gold browser is seen as the perfect combination of the classic AOL look coupled with amazing new features. AOL Desktop Gold is a paid service that users have to subscribe to. After you install AOL Desktop Gold on your computer you can check your emails, surf the web, stream your favorite shows and catch up on the latest headlines from this one platform. However, even if you do not renew your subscription your account will become inactive and you will not be able to use most of the features of AOL Gold. However, even if your AOL Gold subscription is inactive you will still be able to access your old emails and AOL address book. You can refer to the suggestions in this article or you can call the AOL customer care number and ask for help so that you can access your old emails.

Steps to access locally-saved emails via AOL

Locally saved emails, which are basically emails saved on your computer, can be accessed through the read-only format. You can refer to the steps given below to access local-saved email on AOL:

  • Step 1: Open AOL Desktop Gold without signing in
  • Step 2: On the login screen you will see a down arrow next to username box
  • Step 3: Click the arrow and select the username you want from the given list
  • Step 4: Press ‘X’ to exit the AOL Desktop login screen
  • Step 5: Select ‘Read Mail’ icon and choose a folder under ‘Saved on My PC’
  • Step 6: Double click the email you want to read and it will open it

Steps to make a backup of your locally stored AOL emails

AOL gives users the choice of creating a backup of your locally stored emails so that you do not lose any information just because your AOL Desktop Gold subscription expires. Use the steps below to create a backup of all your emails so that you can read them later:

  • Step 1: Run AOL Gold on your device but do not log in
  • Step 2: Choose your AOL username and close the login screen
  • Step 3: Press the ‘Read mail’ icon and check the emails stored on your PC
  • Step 4: Double click the message you want to back up
  • Step 5: Open the file menu type a name for the file
  • Step 6: Choose which format you want to save the file and press ‘Ok’ to confirm

If you do not want to reactivate your account and if you do not want to download AOL Desktop Gold it will not affect your work since you can access your email and view your address book through the AOL mail webpage.  However, you will need to provide your username and password so as to sign in. In case you have any other queries about your AOL Desktop Gold subscription you can call the customer care number and speak to a certified professional directly.

Older versions of AOL Desktop Gold will be discontinued

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It has not been officially announced that the older versions of AOL Desktop Gold will be discontinued, as no date has been released yet. But there is a maximum possibility that it will be implemented in the near future after the AOL software was updated into AOL Gold. Now, there are some levied charges to access the AOL Desktop Gold version and one has to pay a monthly subscription of 4.99 dollars. If you wish to install AOL Desktop Gold software in your system, you can take the free trial subscription for a month and then take the membership plans accordingly. Since there is no formal date that has been announced, as to when the services will be discontinued, you can still use the previous AOL version till the time the crisis arises. And if you do not wish to use the paid services, you can still use the apps like AOL email and other by accessing them through the web browsers such as Internet Explorers, Chrome, and Firefox etc.

One can see no major changes in the updated version. The look almost remains the same, but for sure it has become more safe and secure and will give a tough time to the intruders to hack your personal data. Some alterations can also be seen in AOL mail and other interfaces, but they are quite minor. You can always use the free services that are provided by AOL Inc. by visiting the Some of the features of AOL Desktop Gold are also available when you will check this particular website. The features and the contents of AOL mail have not changed and you can address the contact books and other services, whether you log in via AOL Desktop Gold software or via mail website. You can sign in into to access the free AOL services.

It totally depends on you whether you wish to access the paid version or not or continue using the older version till the time it gets discontinued. If you desire, you can update the software or download AOL Desktop Gold in your system altogether again by deleting the previous one, making sure to follow a set procedure, and if required you can also take the guidance from technical experts to understand what all new will be added in the updated version of AOL, and what will be the pros and cons.

Can’t set AOL Desktop Gold as Default Browser or Email Client – Troubleshoot

Install AOL Desktop Gold

By making AOL Desktop Gold as your default browser it would help you to access your AOL account whenever you want. A default browser allows the users a lot of ease. With the help of this, the users would be able to listen to music or watch movies or even search on the internet, it would be your default browser that would open automatically. It is necessary that you make sure you have accomplished the update AOL Gold before making it default. You can learn more about this feature by connecting yourself with the AOL Desktop Gold Customer support, where the trained professionals would provide you with all the necessary information.

If you already have the updated version of AOL Desktop Gold installed on your system, then you can follow these simple steps that would allow you to make it as your default browser. The steps that need to be followed are as given below:

The steps to set up AOL Desktop Gold as default Brower are:

  • Power on your system and open the AOL Desktop Gold software.
  • Login to the software by using your account credentials and further navigate towards settings.
  • Then on the general tab, click on the Make Default button to make AOL Desktop Gold as your Default browser or email client.
  • After a new window opens, you would have to go to the web browser from the default app or to the email section and then select AOL Desktop Gold from the drop-down menu.
  • Once the above step is done, AOL Desktop Gold would have become your default browser.

It is often suggested that you enable the browser password manager as a secure and convenient method to manage the online password. This is because once the software will be set as your default one then you would no longer face the need to save the password for every account that you would access.

For enabling the browser password manager you would need to click on the settings options which would then take you to the browser option where you would have to click on the passwords tab. Now you would have to select the option for saving the passwords that you would enter on the web and once this is down you can exit from the settings window by clicking the save option. You are also free to disable this feature at any time in the future when you find no need for it.

It is also very important that you download AOL Desktop Gold in its latest available version which would ensure that you would never miss out on any important additions and features that were inculcated in the upgraded version. You can always update AOL Desktop Gold from its official website and in case you get caught up with any kind of issue you can easily connect with the AOL Desktop Gold Customer Care.

An overview of AOL Desktop Gold

Download AOL Desktop Gold Software

As time is progressing lots of advancement in the technology can be seen. One such advancement is the creation of AOL Desktop Gold. Since this desktop software is new in the market user are drifting towards it slowly and the reasons for this drift can be the exciting features which you can enjoy once you install AOL Desktop Gold on your system. This software has provided users with the platform by using which can access their emails, browse the web or chat with their friends and even they can play games and can use it for the entertainment purpose too.

Brilliant traits of AOL Desktop Gold

AOL Desktop Gold has been in huge demand by the people of the world because of it’s really mind-boggling features. Some of these features which mesmerize the users are listed below:

  • Simple Installation Process

Downloading of this software have become easy and now people can use the official website to download the setup file. And once setup file has been downloaded then you just need to install it. And the good part is for executing both these steps very little time is needed.

  • Customized email and font options

You are provided with the feature where you can customize the fonts as per your wish and you are given the right to set your email signature. You can add, delete and set the default email signature by using AOL Desktop Gold.

  • Bookmarking of your favorites sites

You have the option to save your best websites and places in the Favorite option of AOL Desktop Gold. Here you can save, delete and organize the favorite place, even you can create the backup of your Favorites.

  • Security Benefits

You can enjoy the anti-phishing as well as other premium features like anti-key logging and screen capturing features of AOL Desktop Gold. You will be provided with the right to enable or disable the security feature of your account. Whenever you will be visiting any dangerous website then this software will alert you through pop up.

  • Export and import of data

You can export and import all your personal data by using this desktop software. This personal data can be anything like your emails, favorites, settings and address books and etc. You can even import your data from the previous version of Desktop Gold software.

After reading so many benefits of this desktop software there is a most likely chance that you will think to download AOL Desktop Gold on your system so that you enjoy these benefits to fullest.  But remember that you should always use the official website to download the setup file of this desktop software

AOL Gold Download for Windows and Mac

Install AOL Gold

AOL Desktop Gold is a highly sought after software which has been gaining a lot of attention due to the amazing features that are been providing the users with. There has been a lot of queries from users regarding the process to download AOL for Windows and Mac. By going through this blog you would be able to get over any issue that you might come across while willing to download AOL Desktop Gold. The ideal process to follow while downloading AOL has been stated below:

The process to download may vary according to the type of membership that you have opted for.

If you are an AOL advantage plan member, follow the given steps:

  • Select the ‘My Benefits Page’
  • Choose ‘All Products’ option and then click on ‘AOL Desktop Gold’
  • Further, choose the option to download the software

If you have a confirmation email from Official AOL sign up confirmation

  • Select and open the mail that you have received from AOL
  • Choose the ‘Download AOL Desktop Gold’ option that is available
  • Select the desired folder where you would want to save the file and click on the save button.

The installation process of AOL Desktop Gold on Windows

For installing the software on your windows system, it is essential that you keep the system requirements in mind. This is the first and foremost thing that every user must do before trying to install the software.

Minimum System Requirements

  • 512 MB free space on the hard drive
  • The system should have windows 7 or newer and web browser which is minimum Internet Explorer 7+
  • 1GB or more RAM
  • Stable and error-free internet connection,
  • Required processor to be 266 MHz or faster and a recommended screen resolution of 1024 x 768 or higher.

To flawlessly install AOL Desktop Gold on your Windows system follow the given steps:

  • Select the downloaded folder on your system
  • Run the install wizard by double-clicking on the downloaded file
  • Follow the instructions given by the install wizard and complete the installation process.
  • Click the close button after the installation process is complete

The installation process of AOL Desktop Gold on Mac

If you wish to download AOL Desktop Gold on your Mac device, you can simply follow the given steps:

  • Go to the official website of AOL using your Safari web browser.
  • Then generate an AOL account and proceed to make a premium membership.
  • Then go to the AOL benefits section and find AOL Desktop Gold in the service list.
  • Click on download to start the AOL Desktop Gold download process.
  • When the download is complete, run the executable file and complete the installation by performing the screen instructions.

Now, you should be able to install AOL Desktop Gold Software on your system using the same methods that were used to install the software in Windows. In case you find any issue, then contact customer support service.

How to Fix AOL Desktop Gold Update Error

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All the software have to be updated from time to time so that small bugs which are associated with it can be fixed. Any update in any software means to remove all the minor or major technical and functional bugs associated with it. Likewise is the case with AOL desktop gold, this software comes with many software updates which are known for improving its features and enhancing its security. But there might be some chances that the automatic updates feature of AOL Desktop Gold does not let this software to update on its own. If you’re not able to download AOL Desktop Gold latest updates on your system then there can be some issues which you might have to face. These issues can be irritating pop-ups that appear continuously or notifications not appearing and etc.

There can be many reasons for this update error of AOL desktop Gold to occur these can be:

  • The automatic update feature is turned off in the settings
  • When there is some internal issue with the software
  • Or any malicious program or viruses is the reason for this error.

Procedure to rectify AOL Desktop Gold update error:

So as to fix the issue AOL Desktop Gold not updating, one needs not to be the computer geek. Any individual can fix this issue on their own by performing following troubleshooting steps in the sequence they are given:

  • Locate the search bar of your system and then type Update in it
  • A list of option will open up all of which is related to update. From the list look for the option of Windows Update and then click on it to open it
  • Now select important updates option present there and you need to mark the checkbox which says ‘Install updates automatically and give me important updates the same way I receive the updates’.
  • In the Install new updates sections, you have two option that is through the day and the other is through time. Choose as per your convenience.
  • You can also choose to tick the checkbox of ‘ Allow all users to install the update on your computer’
  • Once done with the changes then save it.

Once you have enables the automatic update features then nothing can stop you from updating your desktop software. Whether you have to install AOL Desktop Gold on Mac then also this feature of the automatic update is applicable their only slight changes are there to turn on these settings. But with the help of professionals, you can do it easily.


Solve AOL Gold Login Errors

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Are you not able to login into your AOL Gold even after entering the correct username and password? If your reply to this question is yes, then you are confronting the most common issue of AOL Gold login errors. If you have tried many unsuccessful attempts of logging into your account then this blog is certainly for you because here you will get the best solutions for resolving this issue. People install AOL Desktop Gold in their system so that they can enjoy using this amazing software for browsing, entertainment or for emailing. But if this login error or any other error crossed their way then they become really frustrated so it is advisable to get help from professionals in resolving these glitches.

AOL Gold Login Errors

Causes of AOL Gold Login Error

There are some common problems which may cause login issue in AOL Gold and these problems are:

  • Login issues are arising after Windows update
  • Password related problem might be causing log in error in AOL Desktop Gold
  • Sometimes the error of screen redirect may be the culprit
  • Sign-in page of AOL Desktop Gold is not opening
  • Improper configuration might cause AOL Gold on Outlook to confront login error.

How to resolve the AOL Desktop Gold Login Error?

In order to resolve the sign in error of AOL Desktop, Gold users need to refer this blog where you can find a proper and reliable solution.

  1. Sign- in error that arises after Windows Update

One should follow the below-mentioned solution to get rid of the problem:

  • Open Control Panel of your system and then choose the option of Uninstall a Program that is present in the Program section
  • Here you will get the list of all application, choose AOL Desktop Gold from that list and just click on the button of Uninstall
  • Once the installation is done you need to install the program again. But this time make sure you are installing the latest version of AOL Desktop Gold in your system
  1. Unable to log in due to the password issue

Even after entering the correct password you are not able to sig-into then you need to execute these steps to get rid of the problem:

  • Delete all the cache data of your system and then logging to AOL Gold
  • If the problem persists then run the system troubleshooter to check whether the internet is running fine or not
  • Sometimes corrupted AOL Desktop Gold software might be the reason behind it so you are asked to reinstall this desktop software
  1. After clicking on the button of sign-in, it is redirecting to the login screen of AOL Gold

If you often witness this problem that is after pressing the sign-in button the login screen appears in front of you. Then you need to execute the given steps:

  • First delete all the unnecessary files and folder that is cache, cookies, and history
  • Make sure that email is in sync with AOL desktop software
  • Run the system troubleshooter to fix the issue
  1. Sign-in page of AOL Desktop Gold is not opening

If the login page of AOL Desktop Gold is not working or is not appearing then you need to do the following steps:

  • Open the Task Manager of your Windows system to end all the process which is currently not being used.
  • If RAM in your system has less space than it can also prevent AOL Gold to open. So you can make some space and then try to log in.
  1. Login error of AOL Desktop Gold in Microsoft Outlook

If your desktop software is not synced properly with Microsoft Outlook then this error can arise. In order to fix it use the following troubleshooting process:

  • Open Microsoft Outlook then go to File and open it
  • Navigate to Account Setting > Add account > Manual setup> IMAP or Pop
  • Now you need to fill the following info

Account type – IMAP

Mail Server – Incoming-


  • Use the same setting in the outgoing server and after opening Advanced option fill these

Server- Incoming (IMAP) – 993 or 143

Outgoing (SMTP) – 587

Encrypted Connection- Incoming – SSL

Outgoing – TLS

  • Click OK and then restart your outlook to see whether AOL desktop Gold login error is fixed.

Even after applying this fixture your error still persist then you need to make sure that you use official site to download AOL desktop Gold software. And while installation you have checked system requirement and then have completed all process of installation. And in the end, you should restart your system to finish the process.