The Amazon Echo devices work with Alexa, a virtual assistant developed by Amazon developers. Amazon Echo is a device which performs the task in order to the user command. Echo devices listen to your command and turn them into actions. Echo Speaker is a smart device which can play music, update you with sports score, tell you news, works with smart home appliances and much more. But on the other hand, there are some problems associated with Echo device which users encounter.
Sometimes Echo users face mic issue also. The mic is a hardware part of the Echo device, which helps the Alexa or Echo device to listen to the user’s command. If you are not a tech person and unable to solve this issue, then you should urgently, reach to the Amazon Echo Alexa customer care number, where the team of professionally trained techies will help you to solve the problem.
Techniques to solve the Mic issue with Amazon Echo Device
You can perform some basic troubleshooting steps to solve the mic problem. Let’s discuss some basic troubleshooting steps.
Step 1. Restart your Echo Device
Unplug the Echo device from the power supply and wait for few seconds. Then, again turn on the Echo device. If restart doesn’t work, then reset the Echo device on factory default settings, using Alexa App which will remove all the problems in one step.
Step 2. Disable the Mic for few minutes
Press the Mic button situated at the top of your Echo device and turn it off. When you will turn off the mic, the light ring on the Echo device will show a red color. Then wait for a few minutes and activate it again by pressing the mic button.
Step 3. Change the Echo device position
You should place your Echo device at some silent place because it might be the reason behind this problem, that you are unable to hear the Echo voice due to other noisy devices at your home.
If you have performed all the above-given steps as it is, then you shouldn’t face any issue with a mic of your Echo device. In case, you want the help of an expert, then ring on Echo Alexa customer support number and get a one-stop solution of all the issues with Amazon Echo devices.
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