As you can guess by the name AOL Desktop Gold is a desktop software tool which comes with all the services offered by AOL. It comes in two versions, one is free and the other one can be used only in the premium version. But the latest Download AOL Desktop Gold software can be used only in the premium version. This software is exceptionally good and appreciated by millions of users in the world. But, there are times when people come across technical hitches too, while using this software.
One of the most common issue with AOL Desktop Gold software is AOL Desktop Gold stopped working. These errors can occur due to several reasons like corrupt files, improper installation etc. but you can resolve this error by some basic troubleshooting steps. So, if you are an AOL Desktop Gold user and facing the same issue then read this whole blog and know the troubleshooting steps to solve this problem. Before starting the troubleshooting steps, let’s take a look at the reasons behind this issue.
Causes behind the generation of AOL Desktop Gold not responding issue
This issue can occur due to many reasons. Some of the known and common causing factors are listed here:
- Corrupt Windows registry
- Corrupt files in HDD
- Outdated software
- Compatibility issue
- Network issue
- Virus or malware presence
Resolve ‘AOL Desktop Gold has stopped working’ issue
Option 1. Check for the windows registry system. If it is going through any trouble then fix it as soon as possible.
Option 2. Corrupt files in the hard drive of the computer cause many problems in the computer. So make sure to remove all the suspicious files from the computer. In case the files are important, then create a backup, so that you can retrieve the files again.
Option 3. Make sure that your computer meets the minimum system requirements to install AOL Desktop Gold. Minimum system requirements are as follows:
- Operating system: Windows or Mac
- RAM: at least 1GB
- HDD: at least 512MB free
- Internet connection: Fast and uniform
Option 4. Use an Antivirus and scan the whole computer to remove the virus or malware from the computer. Make sure to use an updated Antivirus software. You can use any 3rd party Antivirus software.
Option 5. If you are using the old version of AOL Desktop Gold software, then upgrade it to its latest version.
Option 6. Temporarily disable the Firewall or any other blocking application installed on the computer.
Hopefully, these steps will come in Handy to resolve the AOL Desktop Gold stopped working issue. You can take expert help also, who are always available on the customer support service.
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